dimensi 69Menurut Hetereonity (dalam Mukarom & Laksana, 2018, hlm. 68-69) untuk mengukur kualitas layanan yang diharapkan oleh pelanggan, perlu diketahui kriteria, dimensi,TURALIK 69 Min 100 DRUM 209L. Mat. Number A070135575 Type Lubricants TURALIK Series are industrial hydraulic oilformulated from hh quality, Hh Viscosity Index(HVI) mineral base oil which contains performanceadditive in